Patient journey
What to expect
From your first request through to follow-up, each step is explained so you can make an informed decision about your care.
- Step 1
Request an appointment
Send an appointment request by telephone or through the request form. Include your preferred location and a short reason for the consultation.
- Step 2
Confirmation and preparation
The rooms confirm your appointment and share preparation guidance, including referral letters, previous imaging and any relevant results to bring.
- Step 3
Specialist consultation
A full history, clinical examination and, where needed, endoscopic or imaging investigations establish an accurate diagnosis.
- Step 4
Diagnosis and options
You review the diagnosis together with the available options, their benefits, their risks and the expected recovery for each.
- Step 5
Personalised plan
You agree on a treatment and follow-up plan suited to your health, your circumstances and your goals.
FAQs
Common questions
If your question is not answered here, the rooms are happy to help before your consultation.
Contact the practiceDo I need a referral to book a consultation?
A referral letter from your general practitioner or another specialist is helpful and often required by medical schemes, but you may contact the rooms directly to ask about an appointment.
What should I bring to my first consultation?
Bring your referral letter, identity document, medical scheme details, a list of your current medication, and any previous imaging, endoscopy or laboratory results.
Will my surgery be keyhole (laparoscopic)?
Many abdominal procedures can be performed laparoscopically, but suitability depends on your anatomy, the condition being treated and your overall health. The approach is discussed with you after a complete assessment.
Is my procedure covered by my medical scheme?
Cover and authorisation requirements differ between schemes and plans. Please contact the practice to confirm cover and authorisation before your procedure.
How long does recovery take?
Recovery varies by patient and by procedure. Your expected recovery, activity restrictions and follow-up schedule are explained before you consent to treatment.
In an emergency
This website provides general information and does not replace an individual consultation. In an emergency, call local emergency services or go to the nearest emergency department. Outcomes and recovery vary by patient and procedure.